Panera Bread

Reviews about Panera Bread

• 1 / 5

  By Rich B
  If I could rate this store a 0 I would. Every time within the past month they have managed to screw up my order and/or miss something! It's like the girls that work there do not care about what the customer is ordering or they don't care to listen to what we say even when I repeat myself twice! Tonight, ordered 2 grilled cheese sandwiches, 2 cookies, 2 soups (pattern? yes, meal for me and my wife). I come home to see we are missing a grilled cheese. I call them and she says "no I only rang you up for one", why would I ordered 1 sandwich and 2 of everything else!? I said it twice to her and she even confirmed.
  
  A week ago I ordered almost the same thing but received no chips/bread as sides. I had to call the manager back to tell her what happened and she said to come back and she will give me the sides. Luckily I live close by and was able to do so and she did apologize for the mistake.
  
  Earlier in the month I asked for extra sides (knowing I had to pay extra, which was not a problem to me) and when I got home I noticed I did not have ANY sides, even the ones that are to be included with the meal and by this time it was already past closing. I called anyways and no answer. I called the next day to talk to a manager and the "girl" who answered said "well the manager is busy so you'll just have to call back whenever". Seriously? That's the attitude you have. I wish I knew the name of the girl that answered the phone like that because I bet she is no longer working there!
  
  I will not be visiting this location anytime soon unless changes are made and employees actually LISTEN TO THE F$@KING CUSTOMER!!!!!!!!!!!!!!!!!!!!!!!
  January 21, 2017
• 4 / 5

  By Gregg Barbato
  Always clean. Sometimes slow. Friendly staff.
  January 20, 2017